Some players have trouble accessing their Fortnite on their PS4 and PS5 consoles. There were concerns over the “Unable to Sign Into Playstation Network” error that arose after the recent 27.10 Fortnite update. So, here are some of the solutions you can try to fix the “Unable to Sign Into Playstation Network” Fortnite error.
What is ‘Unable To Sign Into Playstation Network’ Error
Usually, the error manifests when players attempt to launch Fortnite on their PlayStation consoles. Upon launch, an error message will appear stating “Unable to sign in with your PlayStation Network account. Please try again later.” This turns players’ excitement into disappointment as they can’t access the game.
Apparently, the issue stems from a connectivity problem between the PlayStation Network servers and the game client. So, due to this, Fortnite can’t properly validate the player account into their system.
Do Checkup First
But before trying out these fixes, it’ll be best for players to accomplish these checkups first. This will help them determine the root cause of why the error appears on their device.
- Verify the PlayStation Network Status. Visit the official PlayStation Network status page to ensure there aren’t any ongoing server issues. Sometimes, the problem might be on PlayStation’s end rather than your setup.
- Check Your Internet Connection. Fortnite’s online features require a stable internet connection. So, test your connection speed and stability using your console’s network settings. If you’re using Wi-Fi, consider switching to a wired Ethernet connection for better reliability.
- Ensure Your Software is Updated. Run the latest versions for both your PlayStation system software and Fortnite game client. Outdated software can cause compatibility issues and prevent proper network connectivity.
Network Reset Procedure
Once you’ve done all the checkups needed and the issue remains, start doing a network reset. Perhaps, the problem might come from your unstable network which prevents your game from launching. Here’s how you can power cycle your network equipment:
- Unplug both your modem and router
- Wait for at least 30 seconds before plugging the modem back in first
- Plug in the router once the modem lights stabilize.
- Wait for all your devices to fully reconnect before testing Fortnite
PlayStation Console Cache Clear
If your network is stable, then you can try clearing up your console cache. This can also help in resolving some connectivity issues encountered in PlayStation.
- Completely power down your console completely
- Then, unplug the power cable and wait for 3-5 minutes
- Reconnect the power and restart your console
- Start testing the connection to Fortnite
DNS Configuration Adjustment
If the “Unable to Sign Into Playstation Network” Fortnite Error still appears, then try to make changes in your settings. Particularly try changing DNS settings to bypass your connection issues.
- Navigate to your console’s network settings
- Select your current network connection
- Choose “Custom” setup
- Keep all settings as is until you reach DNS settings
- Switch to manual configuration
- Try using Google’s public DNS (Primary: 8.8.8.8, Secondary: 8.8.4.4) or Cloudflare’s DNS (Primary: 1.1.1.1, Secondary: 1.0.0.1)
What Should You Do
If none of the given methods work, then your game file may be corrupted which causes the issue. So, do these steps instead to fix the “Unable to Sign Into Playstation Network” Fortnite error.
- Reinstall Fortnite: Sometimes, corrupted game files can cause connection issues. Uninstalling and reinstalling Fortnite provides new game files to possibly resolve the login problem.
- PlayStation Account Refresh:
- Sign out of your PlayStation Network account
- Restart your console
- Sign back into your account
- Launch Fortnite to test the connection
Final Thoughts
This “Unable to Sign Into Playstation Network” Fortnite Error fix guide hopefully helps solve the issue on your devices. While these troubleshooting steps often help players to resolve any connectivity issues, it may also not work on your device. But try contacting PlayStation Support or Epic Games customer service if the error still appears.
